Director Sue F. McCormick highlights progress on DWSD administrative initiatives and activities designed to improve department performance. Her report is made available for the benefit of communication between DWSD and its customers, bringing a new level of transparency with regard to the way DWSD conducts business.
"Change is also being noticed and commented on by our customers. They support our effort. They will also continue to point out where we falter -- that's OK too. We need to hear about what matters to our customers and then demonstrate our desire and ability to exceed their expectations...AND WE CAN!"
|January 2015 Report||January 2014 Report||January 2013 Report|
|February 2015 Report||February 2014 Report||February 2013 Report|
|March 2015 Report||March 2014 Report||March 2013 Report|
|April 2015 Report||April 2014 Report||April 2013 Report|
|May 2015 Report||May 2014 Report||May 2013 Report|
|June 2015 Report||June 2014 Report||June 2013 Report|
|July 2015 Report||July 2014 Report||July 2013 Report|
|August 2015 Report||August 2014 Report||August 2013 Report|
|September 2015 Report||September 2014 Report||September 2013 Report|
|October 2015 Report||October 2014 Report||October 2013 Report|
|November 2015 Report||November 2014 Report||November 2013 Report|
|December 2015 Report||December 2014 Report||December 2013 Report|
DWSD Director Sue McCormick on a mission for change.
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