The Mission of the Detroit Water and Sewerage Department is to exceed our customers' expectations through the innovative treatment and transmission of water and wastewater, and the provision of services that promote healthy communities and economic growth.
Customer Service Centers and Call Center number to be closed May 27, 2013
Customers should note that the Detroit Water and Sewerage Department’s Customer Service Centers will be closed
on May 27th in observance of Memorial Day. In addition, the main Customer Service call center number, 313-267-8000, will not be staffed during this period. The offices and call center will reopen for business on Tuesday, May 28th. DWSD regrets any inconvenience caused by the closure.
To make fast, easy payments online, customers may access the MyDWSD Online Bill Payment system.
Read about DWSD's Online Account Services.
Click here for more details.
DWSD has teamed up with DTE Energy to help educate Detroit customers on how to use electricity and water wisely. Click here for details.
Detroit residents are required by state law to disconnect downspouts leading to the sanitary sewer system. This is a requirement of all Michigan cities. Water from downspouts connected to the sewer system can overload the sewer system and can pollute our rivers and cause basement flooding.
For more information on our downspout disconnection program, click here.
This website contains several types of document files, including PDF and DWG files. You will need a PDF Reader, such as Adobe Acrobat Reader, to view the PDF files. Click here to download Adobe Acrobat Reader.
All treatment plants are operating at normal levels. To view the latest daily pumpage sheet, click here.
Look through the DWSD Pumpage Data Archive by clicking here.
• May 22, 2013 - 2:00pm, DWSD Board of Water Commissioners' Regular Meeting.
All BOWC Meetings take place in the 5th Floor Board Room of the Water Board Building, 735 Randolph in Downtown Detroit. Click here for agendas and approved meeting minutes.